1. Introduction
This Privacy Policy explains how Actuate Media, LLC ("Actuate Media", "we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website https://www.actuatemedia.com (the "Site") or communicate with us via text message or other channels.
By using our Site or services, you consent to our practices as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
2. Contact Information
Actuate Media, LLC
PO Box 58398
Renton, WA 98058
United States
Email: compliance@actuatemedia.com
Phone: 888-810-0708
3. Information We Collect
We collect the following categories of personal information:
- Contact Information: Name, email, phone number, mailing address
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: Website interactions, form submissions, referral URLs
- Text Messaging Data: Phone number, message content, timestamps, opt-in/opt-out status
- Cookies & Analytics: Usage patterns, preferences, session data (see Cookie Policy)
4. How We Use Your Information
We use your information for:
- Providing and managing our services
- Responding to support or sales inquiries
- Sending marketing communications, including text messages (with your consent)
- Website optimization and personalization
- Legal compliance and fraud prevention
5. Text Messaging
By opting into SMS communications, you consent to receive texts from Actuate Media regarding promotions, updates, and service notifications.
- Message frequency varies
- Message/data rates may apply
- To opt out, reply STOP at any time
- For help, reply HELP or email compliance@actuatemedia.com
We never sell or share your mobile number for third-party marketing.
6. Legal Basis for Processing (Where Applicable)
If you are located in the EU, UK, or similar jurisdictions, we process data under one or more of the following legal bases:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interests
7. Sharing of Information
We may share your information:
- With service providers (under strict confidentiality)
- As required by law
- In business transfers (e.g., merger or acquisition)
We do not sell your personal information.
8. Your Rights
You may have the right to:
- Access, correct, or delete your data
- Withdraw consent
- Object to or restrict processing
- Request data portability
- File a complaint with a regulatory authority
To exercise these rights, contact: compliance@actuatemedia.com. See Your Privacy Choices for a summary of the controls available to you, including Do Not Sell or Share My Personal Information.
9. Data Retention
We retain personal data only as long as necessary for business or legal purposes.
10. Cookies & Tracking Technologies
We use cookies and similar tools to improve website performance and marketing. You may manage your cookie preferences via your browser. For more, see our Cookie Policy.
11. Data Security
We implement reasonable safeguards to protect your information, but no system is completely secure. Transmission of data is at your own risk.
12. Children's Privacy
We do not knowingly collect data from individuals under 13 years old. If we learn we have, we will delete it promptly.
13. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Continued use of the Site after changes means you accept the updated terms.
14. Contact Us
If you have any questions, concerns, or complaints about this policy or how your data is handled:
Actuate Media, LLC
PO Box 58398
Renton, WA 98058
Email: compliance@actuatemedia.com
Phone: 888-810-0708
